Information Systems in Global Business - IIEI-385

Course Description: This six-week online course explores the role information technologies (IT) and information technology infrastructures have on the business in the global marketplace of today. It examines how businesses use networked digital information technologies as part of global e-business strategy, how key systems integration becomes a critical part of enterprise solutions, and how business value in today’s competitive world is tied to the design and management of the latest technologies used in information systems in this digital age.

Prerequisite: None.

Course Credit: 3 Credit Hours

Major Course Topics & Course Outcomes

As a result of the group and individual activities included in this course, the student will acquire the following knowledge and skills that can be applied to the workplace:

Organizations and Management and Information Systems - Overview

• Understand the value of Information systems in today’s business environment 
• Comprehend how businesses use information systems
• Discuss the role IT plays in the modern organization

Global E-Business 

• Describe business processes and their relationship to information systems
• Evaluate the role of information systems serving the various levels of management
• Explain how global businesses use IT

Information Systems and Corporate Strategy

• Assess the strategic role of information systems in corporate strategy

Information Systems and Ethical and Social Issues

• Distinguish how IT systems impact ethical and social issues  

Information Technology Infrastructure

• Identify the elements of IT infrastructure
• Recognize the value of emerging technologies and methods  

Databases and Information Management

• Discuss how databases are organized and their physical structure
• Understand the problems with traditional file management
• Describe the principles of database management
• Define the features of relational databases
• Evaluate database tools to improve organizational performance
• Assess the role of information policy, data administration and data quality assurance in the management of organizational data resources

Telecommunications

• Discuss the role telecommunications has in managing an organization’s IT effort
• Identify key networking technologies
• Describe the features of telecommunication networks
• Evaluate different types of networks and network services
• Know the role the Internet and Intranet play in a modern organization’s IT infrastructure.

Information Systems Security

• Identify the critical issues related to maintaining the security of information systems

Enterprise Applications

• Demonstrate how enterprise systems achieve operational excellence
• Discuss how information systems are an integral part of the global supply chain management process.
• Understand how customer relationship management systems bring value 

Commerce

• Recognize the value elements of an e-commerce system
• Describe the features of e-commerce
• Identify how e-commerce fits into the IT strategy of a firm

Managing Knowledge

• Assess the role knowledge management in business
• Discuss the various ways that IT systems can help a firm manage its knowledge
• Describe the major types of knowledge work systems
• Identify the elements of the knowledge management value chain

Managing IT Systems

• Discuss the concerns and issues related to building IT systems

Managing Global Systems

• Identify the major factors driving internationalization of business
• Assess how information systems can support different global business strategies
• Evaluate challenges facing IT in developing global information systems.

Course Texts:

There is one textbook for this course.

Management Information Systems 10th Edition (with CD), Laudon, J. P. & Laudon, K.C. Prentice Hall (2007) ISBN 0-13-230461-9

Selected Readings Online.

Please note that textbooks are subject to change. Please contact your advisor before purchasing the textbook for your class to confirm.